General terms and conditions

The present general terms and conditions apply to all purchases from Akiko Thoma or from www.akikothoma.ch.

1. Producs

My products are small batch handmade. Therefore, they have slight variations in appearance.

2. Prices

The prices are shown in Swiss francs (CHF). Packing and shipping costs are invoiced separately. I will apply a fixed delivery charge of 10.00 CHF for the domestic shipping, 15.00 CHF for the international (Europe) shipping.

MwSt.-Nr.: nicht mehrwertsteuerpflichtig

3. Payment

Customers have the option of paying either by credit card or invoice. If an invoice against advance payment is not paid within 5 days, I reserve the right to cancel the order.

4. Shipping

Orders will be shipped by Swiss Post. (B-Post)

5. Right of return

To return, please get in touch. I accept returns within a 14-day period after receipt and only if it is in its original condition. Customers will be responsible for the cost of return shipping as well as original shipping charges.

6. Data protection

Under no circumstances is your information ever sold or rented to a third party.